|

We
have noticed an increase of fraud over the past few months. Unfortunately,
much of this fraud is perpetrated by customers who have legitimately
purchased services, but later deny having done so to their credit
card companies. Making false declaration and claims to your bank
regarding charges is fraud and is an illegal practice punishable
by law in all countries from which Clever Innovations accepts credit card
sales. This type of credit fraud is a felony punishable by jail
time and substantial fines.
Should you contact your bank to dispute any charges, Clever Innovations
will contest all claims including making demand for a signed affidavit.
We fully investigate all claims of credit card fraud and will
use all legal means possible to locate and prosecute persons who
commit credit fraud. Clever Innovations further reserves the right
to disclose all information to the relevant authorities in your
country of residence regarding false declaration and false claims
regarding credit card charges.
If you are suspected of such activity, your credit card will also
be listed with global credit fraud agencies and will be blocked
and blacklisted from any future purchases from all internet merchants
and certain retail outlets. Your credit rating may also be effected
for up to 7 years. Do not attempt consumer fraud.
Clever Innovations fully discloses its terms and conditions of service including
applicable charges, customer service, privacy, refund and cancellation
policies on all Clever Innovations operated websites. If you registered for
membership to a Clever Innovations operated site, whether Trial or paid in
full, you have positively acknowledged your acceptance of those
terms during the join process. Your personal details, ip address,
site visit history including the number of visits and length of
each visit and acceptance of Clever Innovations terms and conditions have
been recorded.
Clever Innovations provides 24 hr, 365 days a week customer service at XCustomerSupport.com.
If you have a dispute or concern regarding membership charges
or services it is your legal obligation to contact our customer
service site at XCustomerSupport.com
to resolve the matter. Please contact our customer service if
you have any questions about charges or services.

1.
Can I join without using a credit card?
Yes, we accept payment directly from your checking account. Simply
follow the normal signup procedure and select Checks and we will
do the rest.
2. What company name will I be billed by?
Your credit card will be discreetly billed by "Paycom.net",
If you have paid
by check you will be discreetly billed as well by "Paycom.net". We take your privacy very seriously. No one will know that you joined an adult site!
3.
How does billing work on the Trial membership I purchased?
Many
of our sites allow you to purchase a low-cost trial membership
that is good for a specified number of days. Trial memberships
upgrade automatically to the standard monthly membership plan
unless you cancel within the trial period (the specified number
of days from which you purcahsed your trial).
4.
I entered an incorrect or bogus email address upon joining. Can
you change it?
Yes, please contact our 24 hour customer service department, with the
information that you joined, and the correct information that
you want inserted instead.
5.
How often am I charged?
Your account will be charged every thirty days from the day of
the month you originally subscribed. For example, if your account
was activated on October 21st, your credit card will be automatically
charged again on November 21st. If you cancel your account before
that time, we will not renew your account in 30 days. Instead
your account will expire on that date. For example, if you were
activated on October 21st and we receive your cancellation on
October 29th, your account will expire on November 21st. If you
joined on trial basis, the 30-day billing cycle begins at the
end of the trial unless you cancel within the trial period.
6. Why was my credit card rejected when I tried to join?
There are a number of factors beyond our control that may prevent
us from billing a credit card. For example, the card could be
"blocked" or "blacklisted" if it was ever
involved in a billing dispute with an Internet merchant or website.
This is done to protect the cardholder and merchant from similar
billing problems in the future. It is important to read a website's
Terms and Conditions before joining so that you understand the
site's billing and cancellation policies. Unfortunately, there
is nothing that we can do to make a rejected card "good"
again. To maximize the chance that your order will go through,
be sure to answer each question on the subscription form as accurately
as possible.
7.
How can I cancel my membership?
Although we would love to keep you as a member forever, we would
understand if you need to leave us for a while. You may cancel
your account at any time by using our automated cancel page. If you signed up using a credit card, please
Click Here and follow the instructions. If you signed up using a check, Please
Click Here.
8. How do I know that my membership was canceled?
When you use our automated cancel page you will get a confirmation
page. Then the system will send a confirmation to the e-mail address
that you provided when you joined.
9.
Why have I not receive a cancellation confirmation Email?
It may take up to 24 hours to receive your confirmation Email.
If your Email has changed since you signed up or if you used a
deferent Email to sign you may need to confirm your cancelation
with our billing suport. They will ask you for 2 of the following.
Credit card or checking account number, Email you used to sign
up, Member ID, or username.
10.
What is your refund policy?
Our subscription fees are nonrefundable. You will receive the
full benefits of your membership because your password remains
active until the end of the most recent paid billing period no
matter when you cancel during that period. Please refer to the
Terms and Conditions of the website you joined for further information.
They can be located in the customer support section of the members'
area.
11.
My question was not answered can I e-mail you?
Yes!
Please Click Here to contact our customer
support center 24 hours a day, 7 days a week.
|
|